Finding a reliable stairlift installation company is the first step towards having a high-quality stairlift installed in your home. The right stairlift can change your life by increasing your independence and reducing the risk of stair-related accidents, but it’s important to work with a trusted company. There are many factors to consider when finding the right stairlift company for your requirements, but below we discuss some of the main qualities to look out for and top tips to follow.
Ask friends and family for recommendations
When looking for a trusted stairlift company, utilise the power of word of mouth. Ask your friends, family members or colleagues if they have used the services of a stairlift company recently and gather a couple of recommendations. If possible, it’s always best to work with a company that has been recommended to you, as this will give you peace of mind that they’re going to deliver a great service.
Find a stairlift company with lots of experience
Working with a highly experienced stairlift company is essential. Your chosen contractors will be working inside your home and installing heavy-duty equipment, so they must be experienced in their field and qualified to take care of the work at hand. Otherwise, they might cause damage to your property or install a stairlift that doesn’t run smoothly or safely.
Work with a stairlift company that offers warranties
You should never work with a stairlift company that doesn’t offer a warranty. If faults develop or your stairlift stops working, you will need assistance from the company that supplied and installed it. Make sure your chosen company offers a warranty on all of their products before hiring them, as this will save you time and money if problems arise.
Compare quotes from a couple of local companies
When deciding which stairlift company to hire, consider comparing quotes from a couple of contractors in your local area. This will help you figure out which prices are reasonable and which are too expensive for the job at hand. Avoid choosing the cheapest price without doing further research into the company; remember, they may be offering their services at an extremely low price because they aren’t very experienced. If the price looks too good to be true, it probably is.
Call your chosen company to ask any questions you may have
Before you agree to hire a stairlift company, make sure you’ve spoken to them on the phone and have asked every question you need answering. This is also a great way to gauge the level of customer service you can expect. After all, it’s not a very good sign if the company in question isn’t able to answer your questions confidently or politely. How a company speaks to potential customers is often an indicator of the service you can expect, so bear this in mind when conducting your search.
There are many factors to consider when finding trusted stairlift installers, but it’s particularly important to hire a company with lots of experience, a polite customer service team and affordable prices. At Alfix, we’re proud to tick every box! With over 20 years of experience in the industry, we have the knowledge and resources required to impress every customer we work with.
Whether you need a bespoke curved stairlift for your home or you hope to rent a straight stairlift for an elderly relative, we at Alfix have a solution to meet your requirements. Get in touch today for more information about how we could help you.