Stairlift Troubleshooting: Quick Fixes You Need to Know 

Stairlifts tend to be very reliable devices but occasionally, things can go wrong. You’ll be pleased to learn that there are a number of things you can do to mend a lift that won’t budge – this informative guide from Alfix, your expert stairlift company in Aylesbury, provides some quick fixes to get your stairlift back to normal in no time at all.  

Make sure the master switch is turned on 

If your stairlift doesn’t seem to be working, the first thing you should do is check if the main switch is turned on. This switch is usually located on the stair lift carriage, which is the part underneath the seat that rides up and down on the rail. Typically coloured red, white or black, the master switch will normally be found on the front, side or back of the carriage – some stairlifts also have an extra on/off switch on the armrest. 

Check the key 

Many stairlifts have a key to prevent the device being used by children or other unruly house guests. If this key is removed, it can stop the stairlift from operating properly. You need to make sure that the key is pushed in properly and that it is turned to the ‘ON’ position. 

Ensure the battery charger is plugged in 

It’s important to note that if your stairlift was left unplugged for a long period of time, the batteries may have drained – this could result in your stairlift refusing to move. You could try plugging the battery charger into the wall outlet to see if the batteries can be recharged. 

Look out for things blocking the safety sensors/pressure switches 

Modern stair lifts will come with safety sensors on the sides and bottom of the footrest, as well as the sides and bottom of the carriage. It’s possible for household items of all kinds to get stuck in these spring-loaded sensors, so you will need to check there is nothing blocking the springs. 

Hold the control button down for at least 5 seconds 

Some stairlifts have an intentional built-in time delay to make sure the person pushing the button definitely wants to move the stairlift. This is to prevent accidental nudges that could move the device when the person using it is not ready to move. Therefore, it’s important to hold down the control button to ensure the commands register properly. 

If you’re in need of stairlift rental in Aylesbury, Alfix are here to help. We can provide a solution for all your stairlift requirements – whether you need a bespoke design or simply need a straightforward stairlift involved on a rental basis, we’ve got you covered. To find out more about stairlift rental costs in Aylesbury, please email us today at or call us on 01296 334848.