Four Signs That a Stairlift Company is Reliable

When your mobility starts to decline it can be a stressful and anxious process that changes your day to day life. However, in many cases, mobility products such as stairlifts can make a big difference to the accessibility of your home as a long-term solution.

If you’re looking for a new stairlift, here are four top signs that the company is reliable.

The team is helpful and knowledgeable

How the representatives, engineers and customer service team treat you says a lot about the company. A reliable brand will always treat its customers professionally and offer advice that creates a great buying experience from beginning to end. You should feel well informed by the team too.

They have a good range of products

Another sign of a good stairlift company is if they have a great variety of products. From straight stairlifts to curved stairlifts and even custom-build installations, you should have various options to choose from and be given a detailed overview of their spec by a team member – this shows that they care about everyone’s needs.

The company has great reviews

Does the company have a list of happy customers? Reviews are a great way of understanding the quality of their products and their customer service so you can determine if they’re a good match for your needs. Of course, reviews are subjective but if you notice the same problems being mentioned, always take note!

You feel confident in your purchase

How you feel about spending your money with a particular company will indicate your overall impression. A reliable company should give you the right impression and make you feel confident and happy with your purchase. However, if you feel pressured or rushed then take some time to reconsider your options.

At Alfix, we offer individual consultancy appointments, free of charge, and with no obligation. If you or a member of your family is in need of mobility support, we’ll do our best to find a reliable stairlift from our range that matches your needs. Get in touch with us today at 01926 334848.